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This website uses technologies with which we collect information on your user behaviour (tracking and targeting). This is how we recognise you again the next time you visit the website. We use the information collected to make your visit to the website more pleasurable and personalised. Personalisation means that you will receive suitable product suggestions on this website, and on other sites, by way of advertising. We use the tracking data at the same time to continuously improve the quality of our advertising activities. For more detailed information in this respect, and on the technologies used, please consult our data protection declaration.

You can, of course, also use the website without consent being required for tracking and targeting. If you do not agree, the website does not collect any data on your personal user behaviour. Only one cookie will be stored in your browser, which will henceforth remind us that you do not want your user behaviour to be logged. Please confirm if you give your consent.

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Customer » Service » Product Registration

Product Registration

Produktregistrierung

Dear Customer,

Our products are subject to strict quality checks.

However, should the TechniSat product you have purchased from us fail to function flawlessly, we sincerely apologize and request that you contact your specialist retailer or distribution partner, or our Service Hotline as outlined below.

In addition to the statutory warranty, we offer a guarantee on all specially marked TechniSat devices on the basis of the following provisions, unless we have expressly excluded certain devices from our warranty promise (e.g. seconds or special items) or have specified separate warranty terms for selected products (e.g. SATMAN digital satellite antennas). Please take note of the following warranty terms applicable for your product.

Your legal rights are not affected by this.

Please note that product registration must be done no later than four weeks after the date on the receipt.

We at TechniSat Digital GmbH, Daun, Germany take the protection of your personal data very seriously. The following is provided to give you detailed information on how we handle your personal data. All legal provisions of the European General Data Protection Regulation (GDPR), which came into force on May 25, 2018, and the updated version of the Federal Data Protection Act (BDSG), as well as the German Telemedia Act (TMG) and other data protection regulations, will of course be observed.

Your data is processed by

TechniSat Digital GmbH
Julius-Saxler-Str. 3
54550 Daun, Germany
Phone: +49 (0) 6592 / 712 -0
Fax: +49 (0) 6592 / 74910
Email: info@technisat.de

Our company's data protection officer can be reached at

Phone: +49 (0) 172 251 1331
Email: datenschutzbeauftragter@technisat.de

The data protection supervisory authority responsible for us is

The State Commissioner for Data Protection and Freedom of Information for Rhineland-Palatinate (Landesbeauftragte für den Datenschutz und die Informationsfreiheit Rheinland-Pfalz)
PO Box 30 40
55020 Mainz, Germany
Phone: +49 (0) 6131 8920-0
Fax: +49 (0) 6131 8920-299

Personal data is any information relating to an identified or identifiable natural person (hereinafter the "data subject"). A natural person is considered to be an entity that can be directly or indirectly identified, in particular by association with an identifier such as a name, an identification number, location data, an online identifier or one or more specific features that express the physical, physiological, genetic, mental, economic, cultural or social identity of this natural person.

I have been informed that I can revoke this consent at any time without penalty and without losing the TechniSat warranty. In the event of a written revocation of my consent to TechniSat Digital GmbH, TechniPark, D-54550 Daun (for the attention of Data Privacy Officer) or to datenschutzbeauftragter@technisat.de my saved personal data will be blocked for usage for advertising and informational purposes.

TechniSat Digital GmbH has assured me that my data privacy concerns are guaranteed without limitations and that my data will not be shared with third parties.

Furthermore, your rights are as follows:

  • Information, cancellation and other rights:

    You can always obtain information about the data stored about you (Article 15 of the European General Data Protection Regulation). In addition, under the conditions laid down in Articles 16 to 21 of the European General Data Protection Regulation, you have the right to correct and delete your data, and to restrict the processing and data portability of any data provided.

  • Appeals:

    You have the right to contact the company's data protection officer at any time should you have any complaints regarding the processing of your data. His/her contact details are stated above. In addition, you have the right to complain to any regulatory agency for privacy issues. The supervisory authority responsible for the company is stated above.

  • Revocation:

    If the processing of data is based on your consent, you may revoke this consent at any time with effect for the future. If the processing of data is based on our legitimate interest, you may object to this processing at any time for reasons arising from your particular situation. We will then process your data only if there are demonstrably compelling, legitimate reasons that outweigh your interests, rights and freedoms or if the processing serves the assertion, exercise or defense of legal claims.

Please direct your respective request to our data protection officer using the contact details provided above.